Click here to create your 4ocean account where you can track your order history and manage your subscriptions. Please note that signing up for a 4ocean Subscription DOES NOT automatically create an account for you. You will need to create an account
Signing up for a 4ocean Subscription DOES NOT automatically create an account for you. You will need to create an account using the email address you used when you signed up for your subscription. Click here to create a 4ocean account where you can m
You will always be billed on the 15th of the month—the day your subscription order processes. Both prepaid and monthly subscriptions automatically renew at the end of their term and will be billed on the 15th of the last month of your term. For examp
Not at this time (though we do hope to offer this feature in the future!). Right now, all billing occurs on the 15th of the month when our subscription orders ship.
Yes, it will! Both our prepaid and monthly subscriptions are automatically renewed at the end of their term. It’s best to pause or cancel your subscription by the 11th of the month to ensure it’s updated in our system. If you need to pause or cancel
Yes! If you’d like to pull pounds without getting a new bracelet every month, sign up for our Plastic Offset Program or our Custom Ocean Cleanup Service instead.
Log in to your 4ocean account and click Manage Subscriptions to update any information and preferences related to your subscription. You can reach out to [email protected] with the change you would like, and we would be happy to update that for you in
Log in to your 4ocean account and click Manage Subscriptions > Payment Methods to update your credit card info or billing address. You can also reach out to [email protected], and we would be happy to send you a email link to update the payment.
Yes! You have until the 11th of the month to pause your upcoming subscription order. To pause your upcoming subscription order, log in to your 4ocean account, click Manage Subscriptions, and select the Skip Shipment option under the product box on th
Yes, you can! Log in to your 4ocean account and click Manage Subscriptions; your current subscription will be highlighted in a box on the left side of the screen. Click on the box for the style you want to switch to and click Swap Product in the Edit
That depends on when you sign up! If you sign up between the 15th and last day of the month, you will need to purchase this month’s limited edition bracelet separately as your first charge will be for our upcoming Bracelet of the Month, which ships t
Log in to your 4ocean account, click Manage Subscriptions > Cancel Subscription. You may have to scroll down a bit until you see the option to cancel. If you need further help please send a email to [email protected] and we would be happy to help.