Help Center logo
Help Center logo


How long will it take my order to ship?Updated a month ago

Orders placed after December 12th with standard shipping will not be guaranteed delivery for Christmas.

Dune Items are handmade to order and orders must be placed by December 5th in order to arrive for Christmas. 

*Please note that our shipping carriers are experiencing high volume this time of year and may experience delays with shipping and tracking information accuracy. 

All orders are typically processed within 24- 48 business hours and shipped every weekday at 4 pm Eastern Standard Time (EST), excluding holidays. Orders placed on Friday after 4 pm Eastern Standard Time (EST) will be processed and shipped the following business day. Please allow up to 1-2 business days to receive a tracking number from the time your order ships. Our shipping expectations for domestic and international shipping do not begin until the shipment has been processed.

Please email customer service at [email protected] immediately if you have any changes to make to your order. No changes can be made to the order once the order has been sent to the shipping team. 

OUR CURRENT DOMESTIC SHIPPING OPTION IS UPS/USPS SHIPPING (ranges from 6-10 BUSINESS DAYS but depends on where you are located) *Certain areas of the country are experiencing delays. 

Standard domestic shipping is available for all addresses located within the United States. Deliveries will arrive within 6-10 business days. All Domestic orders placed with 4ocean will be given a tracking number and courier contact information. Please allow at least 1 business day for the tracking to be updated by the courier. To track domestic shipments, please visit:

**Expedited orders must be placed by 12 pm ET to process the same day. If ordered after 12 pm ET, your order's shipping window will begin on the following business day. Please note: "Business day" refers to Monday through Friday, excluding holidays. Next-Day requested on Fridays is not available for Saturday arrival.

**Once your order is placed you will have 3 hours to make any changes to your order before it is passed along to our shipping department. At that time we are not able to make any changes to the order. Please make sure to properly check your shipping address when you are checking out. 

OUR CURRENT INTERNATIONAL SHIPPING OPTION IS USPS (7-14 business days)* Certain areas of the World are experiencing delays. 

Many international orders are subject to tariffs/duties to be paid by the customer. These fees and taxes are the sole responsibility of the customer and are not factored into the price at purchase. Please be sure to research your country's rules, regulations, tariffs, and duties before placing your order.

Please allow an extra few days for International USPS Shipping for customs paperwork to be completed and time to process through the international shipping facility. This process may take up to 14-20 business days during certain times of the year.



Was this article helpful?