How do I return an item I purchased through a 4ocean Retailer?Updated 5 months ago

If you’re unable to return your item to the retailer in person for a credit we would be happy to help with a replacement.  Please reach out to our customer service team directly by emailing [email protected] or click here to contact us. 

Be sure to include: 

• The item(s) you’re returning

• The item you would like to exchange for

• Your full name and address

• Your phone number 

• Your reason for return

• The name and location of the store where you purchased the item

• The date you purchased the item

Please ship bracelets as a parcel and NOT as a letter in an envelope; the item will be ruined by the automated sorting machines that process return packages.

Shipping costs are the sole responsibility of the customer.