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<span style="font-size:15pt;font-family:Montserrat,sans-serif;color:#000000;background-color:transparent;font-weight:600;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Need to return an item for an exchange or refund?We offer free returns for domestic orders if it is within 30 days of the delivery date.&#xA0;<span style="font-size:12pt;font-family:Montserrat,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please reach out to our customer service team directly by emailing&#xA0;<a href="mailto:info@4ocean.com" style="text-decoration:none;"><span style="font-size:12pt;font-family:Montserrat,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">info@4ocean.com</a><span style="font-size:12pt;font-family:Montserrat,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;or click&#xA0;<span style="font-size:12pt;font-family:Montserrat,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.4ocean.com/pages/contact-4ocean">here</a><span style="font-size:12pt;font-family:Montserrat,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;to contact us. Can also use our live chat found on our homepage of <a href="//4ocean.com">4ocean.com</a> Monday- Friday 9am-5pm EST. We would be happy to help with the return process. Please state in the the message the order number, and the item you would like to return.

Need to return an item for an exchange or refund?. We offer free returns for domestic orders if it is within 30 days of the delivery date. Please reach out to our customer service team directly by emailing info@4ocean.com or click here to contact us.

How do I return an item I purchased on 4ocean.com?

Returns + Refunds

What is the ocean plastic crisis?

Is 4ocean a nonprofit?

Can I donate to 4ocean?

What is the 4ocean TrashTracker and how does it work?

What makes 4ocean different from other cleanup organizations?

What’s the point of cleaning the ocean? Isn’t it better to stop using plastic?

How do I know you’re actually cleaning the ocean?

How much of my money goes to cleaning the ocean?

Where does 4ocean operate?

Who do you hire to clean the ocean?

What do you do with the plastic you recover from the ocean?

How can I support 4ocean’s mission to end the ocean plastic crisis?

What are some of the non-profit organizations you have supported?

How can I help?

Mission + Cleanups

Where do I go to view my order status?

Where is my order / How do I track my shipment?

How do I set up / edit my account info?

How do I reset my password?

Where do I go to update my shipping / billing info?

How long will it take to receive my order?

Do you ship to [Country]?

What forms of payment do you accept?

Can I make changes to my order after it’s placed?

Orders + Shipping + Account

How are 4ocean bracelets made / what are 4ocean bracelets made from?

Are 4ocean bracelets waterproof?

Will a 4ocean bracelet fit my wrist / what size are the bracelets?

How do I adjust my 4ocean bracelet?

Why is the knot on my 4ocean bracelet so tight (and how do I loosen it)?

Why is my bracelet/product a different color than what I saw on your website?

Can 4ocean bracelets be recycled?

Products

How do I create a 4ocean account?

Why does it say I don’t have an account when I already signed up for a subscription?

When will I be charged?

Can I change my charge date?

Will my subscription automatically renew?

Is there a subscription option that doesn’t come with bracelets?

How do I update my subscription preferences?

How do I update the payment info associated with my subscription?

Can I pause my subscription for the month without canceling?

Can I switch my Bracelet of the Month Club subscription to a different style (beaded or braided)?

Will I get this month’s limited edition bracelet when I sign up or next month’s bracelet?

How do I return an item I purchased on 4ocean.com?Updated 5 months ago